Shipping Policy

Effective Date: July 17, 2026

Every order is inspected by hand before it ships, because your first impression of AfriGloba Hair arrives in that box.

1. Processing Time

Ready-to-ship styles leave our facility within 24 business hours of your order. Orders placed on weekends or U.S. holidays begin processing the next business day. Custom or made-to-order units require additional production time, which is stated on the product page before you buy.

2. Domestic Shipping (United States)

Standard shipping arrives in 3 to 5 business days after your order ships. Shipping is free on all orders over $150. For orders under $150, the exact rate is calculated and shown at checkout before you pay. Where available, expedited options and their rates are also shown at checkout. Delivery estimates are provided by the carriers and are not guaranteed, since weather and carrier delays are outside our control, but the overwhelming majority of orders arrive on time.

3. Tracking

The moment your order ships, we email you a tracking number. Please allow up to 24 hours for the carrier to activate tracking. You can also find tracking in your account order history.

4. International Shipping

We ship to most countries. International rates and estimated delivery times are calculated and displayed at checkout before payment. International delivery typically takes 7 to 21 business days depending on destination and customs processing. Import duties, taxes, and customs fees are determined by your country and are the responsibility of the customer; they are not included in our prices or shipping charges. If a package is refused or abandoned at customs, shipping costs are non-refundable.

5. Shipping Address Accuracy

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an address error, contact us immediately at afriglobahair@gmail.com; we can usually correct it if the order has not yet shipped, and we will always try.

6. Lost, Stolen, Or Delayed Packages

If tracking shows your package is delayed or stopped moving, contact us and we will open a trace with the carrier on your behalf. If tracking shows delivered but you cannot locate the package, check with household members, neighbors, and your building’s package area, then contact us within 7 days and we will work with you and the carrier toward a resolution. For high-value orders we may ship with signature confirmation for your protection.

7. Order Changes And Cancellations

Because we process quickly, changes or cancellations can only be made before your order ships. Contact us as soon as possible with your order number and we will do everything we can. Once an order has shipped, it falls under our Return Policy.

8. P.O. Boxes And APO/FPO

We ship to P.O. Boxes and APO/FPO addresses via USPS where the service is available. Delivery to these addresses may take longer than standard estimates.

9. Questions

Shipping questions are answered at afriglobahair@gmail.com within one business day.