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Privacy Policy
Effective Date: July 17, 2026
AfriGloba Hair (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you visit afriglobahairwholesale.com, how we use it, who we share it with, and the choices you have. By using the Site, you agree to this policy.
1. Information We Collect
Information You Give Us: When you place an order, create an account, join our email list, submit a review, or contact us, we collect information such as your name, email address, phone number, shipping and billing address, order details, and the content of your messages, reviews, photos, or videos.
Payment Information: Payments are processed by secure third-party payment providers. We receive confirmation of payment and limited details such as the card type and last four digits, but we do not store your full card number on our servers.
Information Collected Automatically: Like most websites, we automatically collect certain technical information when you browse, including your IP address, browser and device type, pages viewed, referring links, and general location, using cookies and similar technologies. See our Cookie Policy for details.
2. How We Use Your Information
We use your information to process and deliver your orders, send order confirmations and shipping updates, respond to your questions, provide customer care, manage returns and exchanges, publish reviews you submit, send marketing emails if you have opted in, improve our products and website, personalize your shopping experience, prevent fraud, and comply with legal obligations.
3. Marketing Emails And Texts
If you join our email list, we will send you hair care tips, new arrivals, and offers. You can unsubscribe at any time using the link in any email or by contacting us. If we offer text updates, we send them only with your consent, and you can opt out by replying STOP. Opting out of marketing does not affect transactional messages about your orders.
4. How We Share Information
We do not sell your personal information. We share information only with service providers who help us run the store, and only as needed for them to do their jobs. These include payment processors, shipping carriers, our website hosting provider, email marketing platforms, and analytics providers. We may also disclose information if required by law, to protect our rights or the safety of others, or in connection with a business transfer such as a merger or sale, in which case this policy would continue to apply to your information.
5. Cookies
We use cookies and similar technologies to make the Site work, keep items in your cart, understand how visitors use the Site, and, where applicable, measure advertising. You can control cookies through your browser settings and through any cookie preferences tool on the Site. Full details are in our Cookie Policy.
6. How Long We Keep Information
We keep order and account records for as long as needed to serve you, meet tax and accounting requirements, resolve disputes, and enforce our agreements. Marketing list information is kept until you unsubscribe. When information is no longer needed, we delete it or anonymize it.
7. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including SSL encryption on the Site and reputable third-party providers for payments and hosting. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we work to protect your information as if it were our own family’s.
8. Children’s Privacy
Our Site is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us personal information, contact us and we will delete it.
9. Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including the right to know what we have collected, to request a copy, to correct inaccuracies, to request deletion, and to opt out of certain uses. Residents of states with consumer privacy laws, including Texas and California, may exercise these rights by emailing afriglobahair@gmail.com with the subject line “Privacy Request.” We will verify your identity and respond within the time required by applicable law. We do not discriminate against you for exercising your rights. If you are outside the United States, we process your information in the United States, and by using the Site you consent to that transfer; where local law grants you additional rights, such as under the GDPR for visitors from the European Union or United Kingdom, you may exercise them through the same contact.
10. Do Not Track
Some browsers offer a “Do Not Track” signal. Because there is no common standard, the Site does not currently respond to these signals, but you can manage tracking through the cookie controls described in our Cookie Policy.
11. Changes To This Policy
We may update this policy from time to time. The current version will always be posted on this page with its effective date. Material changes will be highlighted on the Site or communicated by email where appropriate.
12. Contact Us
For privacy questions or requests: afriglobahair@gmail.com, or go to our Contact page.