FREE SHIPPING ON ORDERS OVER $150 ✦ NURSES SAVE 10% WITH CODE THANKYOU
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Frequently Asked Questions
Straight answers in plain language. If you do not find what you need, our care team is one message away.
The Wigs
Yes. Every wig we sell is made from 100% human hair. It can be washed, heat styled, and colored just like your own hair.
A glueless wig stays secure with adjustable straps and built in combs instead of glue or adhesive spray. Nothing touches your skin, nothing damages your edges, and it comes off in seconds at the end of the day.
Yes. Our beginner friendly wigs are designed exactly for you. Most first time customers have their wig on in under ten minutes on day one, and under five once it becomes routine.
Measure around your head from your front hairline, behind your ear, around the nape, and back to the start. Under 21.5 inches is Small, 21.5 to 22.5 is Medium, and over 22.5 is Large. Most customers wear Medium.
Yes. Security during long workdays is the standard our whole signature collection is built around. Straps plus combs keep it in place through a full shift, and it sits comfortably under scrub caps.
With the care routine in our guides, 3-7 years of regular wear is typical. Many customers get longer.
Shipping
Ready to ship styles leave our facility within 24-48 business hours. Standard delivery takes 3 to 5 business days, and tracking is emailed the moment your order ships.
Shipping is free on all orders over $150, which covers every wig we sell.
Yes, we ship to most countries. International delivery times and rates are shown at checkout before you pay.
Returns & Exchanges
You have 3 days to return any unworn wig in its original condition with tags attached. Exchanges are available, but NOT free of charge.
Exchange it. We will help you find the right color & the right fit. Our care team can also help you choose before you order, so you get it right the first time.
Payment & Account
All major credit cards, PayPal, Apple Pay, and Google Pay. Every transaction runs through secure, encrypted checkout, and guest checkout is available if you prefer not to create an account.
Enter code THANKYOU at checkout for 10% off. It is our way of saying thank you for what you do every day.
Still Have a Question?
A real person from our care team will get back to you within one business day.