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Returns and Refunds

At AfriGloba Hair Wholesale, customer satisfaction is important to us.

Contact us within 3 calendar days of confirmed delivery to request a return. Text or call (470) 969-2033 or email afriglobahair@gmail.com with your order number and the reason for your request.

To qualify for a return:

1. Hair must be unused, unworn, unwashed, unaltered and in its original condition.
2. Original packaging, tags and protective materials must remain intact.
3. You provide your order number and the reason for the return.
4. Returns require prior authorization.
5. Please do not send hair back until you have received return instructions from us.

For hygiene reasons, hair that has been used or altered (cut, washed, worn, coloured or styled) is not eligible for a discretionary return.

Wrong, damaged or defective item? Contact us right away, ideally the day it arrives, with photos, and we will put it right. These problems are always handled, and this policy does not limit any rights you have under applicable law for defective, misdescribed or incorrectly supplied goods.

Refunds. Approved refunds are issued to your original payment method once the returned hair has been received and inspected.

Clearance items follow this same policy. They are not final sale.